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Chapter 10

Ripunjay  Functional Requirement The things that are done by the product to support work is known as functional requirements. These requirements should be expressed independently from technology that will be used to implement these requirements. The reason for this separation is, as a BA you are not trying to make a technological solution, rather you should specify what that solution should do. For instance, RBC has a mobile banking application so the functional requirement for this application is to conserve the time of their customer by providing everything on their app. The technological solution is their app. SHAGUN SAREEN TECHNOLOGICAL REQUIREMENTS - They are the functionality that is only needed because of the chosen technology. These are not there for business reasons. They are there to make the chosen implementation work. These should either be recorded in a separate specification or be identified clearly as technological requirements. These requireme...

chapter 6, 7 and 8

Shagun Sareen INNOVATION WORKSHOPS - These workshops allow the stakeholders and team members to think beyond the situation. To add, these are effective when there are many stakeholders. They are beneficial as these help in generating ideas in a planned setting. BRAINSTORM - It allows everyone to express their ideas. It is effective for any type of project. It requires strong facilitation and must involve representatives from all areas. PERSONAS - These are the personalities that are invented to represent similar users. They are beneficial when there are multiple stakeholders who are not readily available for interview. Ripunjay What is the difference between alternatives and exceptions? Alternatives are the acceptable variation that means that customers have different types of choice. Whereas, an exception is the unwanted results or variation. For instance, RBC may have an app that checks the authenticity of the document or their online chat employee reviews the d...

Chapter 4 and 5

Ripunjay  Understanding the work Work means the system we develop for the business owner to run their business. This system includes every tangible and intangible thing that is used to develop the good, service or information for the owner. For example human task, software system and even the photocopiers. However, the product you intend to build must improve the owner’s work because it will do some part of work for the owner (in some cases all the work). This could be any kind of work depending on the business of the owner.  Shagun   Why Business Analysts Should develop USE CASES? Use cases are very beneficial to the Business Analyst as these help in: 1. Ensuring that the delivered products are working properly 2. Prioritizing work 3. Discovering the gaps between requirements and the delivered product 4. Understanding business processes 5. Improving communication among the team members 6. Identifying all the manual processes that can be convert...